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Privacy Policy

1. Who we are

Green Rise provides garden maintenance and outdoor care services in the Alpes-Maritimes region of France. For questions about your personal data, email greenriseinfo@gmail.com or use our contact form.

2. Information we collect

When you contact us, we process your name, email address, garden’s town, requested service and message. Required fields are needed to respond to your enquiry. Other information you choose to include in your message is optional.

Technical information, including your IP address and the date of your enquiry, may be retained to operate and secure the website. With your consent, Google Analytics 4 and Google Ads also process browsing information and cookie identifiers.

3. Purposes and legal bases

4. Data retention

Contact enquiry information is kept for as long as needed to handle your request, for up to 24 months after our last communication, unless a longer period is legally required or otherwise justified. Information relating to completed services and invoices is retained in accordance with applicable legal requirements.

Your cookie choice is kept for six months, whether you accept or reject optional cookies.

5. Service providers and recipients

People authorised to handle your enquiry, and our hosting and email providers, may access the information needed for their work. With your permission, Google Analytics 4 is used for analytics and Google Ads for advertising.

When you choose to display the map, your browser connects to Google Maps. That service may process your IP address, technical information and cookies under its own terms. The map is not loaded before your explicit request.

Some processing by Google may involve transfers outside the European Economic Area under the safeguards applicable to the service. For details, see Google’s Privacy Policy. We do not sell your personal information.

6. Your rights

You may request access to, correction or deletion of your data, restriction of processing or data portability, where applicable. You may also object to certain processing and withdraw consent at any time, without affecting processing already carried out on that basis.

To exercise your rights, contact greenriseinfo@gmail.com. You may also lodge a complaint with the French data protection authority, the CNIL.

7. Cookies

Analytics and advertising remain disabled until you accept them. You can accept or reject these categories separately and change your choice through Cookie Settings, available permanently in the footer.

8. Updates

We may update this policy to reflect changes to the website, our services or applicable regulations. The current version is available on this page.